- Your CD Case is Your Problem
- It's been awhile since I posted any kind of semi-entertaining retail hell story, so I figured I'd make an attempt out of last week's eye-roller. Hopefully I may provide someone out there with some light amusement.
- Customer Service
- If anyone, for any reason, has to go into a retail job at some point in his or her life, I have some tips to offer up when dealing with customers. I've had retail jobs in some flavor for about eleven years now, so I know what I'm talking about.
- The Entertainment Store, Chapter I
- Last night was my first night at the new part-time job. On the surface, I instant liked it better than the party store. I'm working in the movies department, so right away I derive more pleasure from helping customers search for a copy of Platoon than I do from helping them search for a stack of turquoise paper plates. And the POS system will be a little easier to navigate once I'm used to it.
- It Figures
- Yeah. So just as a quick follow-up: I did manage to get that banner posted last week. The gentleman, upon seeing the product, decided he didn't like it and wanted a refund. I mentally predicted this outcome. Why is it you can tell the customers that will be a gigantic hassle the moment they walk in the door?